Let's Find the Right Support for You

A few short, private questions help us connect you with a counsellor who's right for your needs. This takes about two minutes.

1About You

2Safety

3Your Counsellor

4Confirm

Tell us a little about you

We use this only to match you with an appropriate, qualified counsellor and to confirm your appointment.

First name

Email address

Country of residence

Are you a seafarer? (merchant navy, cruise, fishing, offshore, etc.)

Yes, I'm a seafarer

What would you like support with? (optional)

A quick check before we begin

Your safety matters most. Please read the note below carefully.

Important: this is not an emergency service

HealAUS provides scheduled, chat-based counselling — it is not suitable for crisis or emergency situations. If you are in immediate danger, having thoughts of harming yourself or others, or need urgent help, please visit our Crisis Support page or contact your local emergency services right now.

I understand HealAUS is not an emergency or crisis service, and I will seek urgent help through appropriate channels if I am in crisis.

I am seeking counselling voluntarily and on my own behalf (or as the consenting guardian of a minor).

I have read and understand the Confidentiality Notice, including its limits, and the Privacy Policy.

If this session is for someone under 18, I confirm I am their parent/legal guardian and consent to their counselling.

Counsellors available to you

Based on your details, here are the qualified counsellors we can connect you with.

Confirm your appointment

Choose a time, verify your identity, and you're all set.

Preferred date

Preferred time (your local time)

You're all set!

A confirmation has been sent to your email. Your counsellor will connect with you securely at your appointment time.

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